If you see a new Charlie Bear or Isabelle Collection Bear you would like, but we don’t have them in stock yet, you can place a pre-order for them on our website.
To do this -
Click ‘Add to Cart’
In the shopping cart click the button on the right that says ‘Preorder’ as seen in the image below
Your subtotal will be set to zero.
Continue with the pre-order by following the instructions on the screen. No payment will be taken.
You will receive an email confirmation of your pre-order explaining the full process as well as other Terms and Conditions. When your bear arrives we will contact you by email to arrange payment and prompt shipping.
If you’d like information about the full process or have some questions about how pre-orders work, let us know as we’ll be happy to help!